



If you don't get an e-mail with your access data, please make sure that you have already registered with us. As soon as you are registered, you can login with your e-mail address and your password.
In case you still have problems logging in, please turn to us by e-mail: info@naturfamily.de
Payment option | Info |
Advance payment by bank transfer | To pay in advance, please transfer the billed amount to our account within seven calendar days, quoting the payment reference. Our Bank account you will recieve with your order confirmation-emal. |
PayPal Plus: PayPal, Credit Card or Direct Debit |
PayPal: You can pay with the payment system provider PayPal using the details saved in your PayPal customer account without having to re-enter your payment details. More information about PayPal can be found at https://www.paypal.com
Credit Card and Direct Debit: is only available for German customers. For payment by credit card or direct debit, you do not need a Paypal account. |
We send our packages via DHL incl. GOGREEN, the CO2-neutral transport.
All offered items are, unless otherwise clearly indicated in the product description, immediate dispatch (delivery time in Germany: 1-3 days). If an article is nevertheless need not be available, we will get in touch with them. The delivery time to European countries is about 2-5 business days. Before holidays and feast days, the delivery time can possibly slightly increase.
Country** | Shipping service | Cost | free shipping |
Germany | DHL | 3,95 EUR | from 39,00 EUR |
Austria, Belarus, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Switzerland, Spain | <DHL Registered Post (up to 99 EUR) |
12,90 EUR 9,90 EUR |
from 300,00 EUR |
Australia, Canada, China, Israel, Japan, Russian Federation, USA | DHL Registered Post |
29,90 EUR 9,90 EUR |
- |
If you would like delivery to another country, so we are happy to try to help you.
Please contact us:
Phone: +49 6421 6977685 (Mo.-Fr. 10:00 - 16:00 Uhr)
E-Mail: info@naturfamily.de
Internet: www.naturfamily.de
** Please note that in the supply abroad can incur additional individual customs duties. These are not listed by NaturFamily Shop.